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- Six Sigma is a statistically oriented approach to process improvement,
designed to reach a quality level of less than 3.4 Defects Per Million
Opportunities (DPMO) for Critical-To-Quality (CTQ) characteristics in a
manufacturing or service process.
- Achieving this Six Sigma level reduces the cost of defects from 20-30
percent to 1 percent of revenues. There is a reduced need for testing and
inspection, costs go down, cycle time decreases and customer satisfaction
goes up as companies are able to deliver the highest quality product, on
time and at the right price.
- Six Sigma uses a variety of tools, including Statistical Process
Control (SPC), Total Quality Management (TQM) and Design of Experiments
(DOE). It can be coordinated with other major initiatives and systems,
such as new product development, Materials Requirement Planning (MRP) and
Just-In-Time (JIT) Inventory Control.
- For additional information, see:
http://sixsigma.asq.org/
http://www.isssp.com/
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